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CRM

Pro-actively manage your relationships with new and existing customers

  • Overview
  • Features
  • Quick Tour
  • Instant Setup
  • Security

CRM Overview

Building strong relationships with your prospects, customers, resellers and others is crucial to business success. StreetSmart's Web-based CRM software is perfect for small businesses that want to proactively monitor relationships in order to boost stakeholder satisfaction. From prospecting to sales and continuing through to support, StreetSmart's CRM provides you with tools to capture, track and share crucial contact information including relationship history and current status. With StreetSmart's CRM you can foster a working environment that always promotes the highest level of service.

  • Have a solution that works
    StreetSmart's CRM is highly customizable so that you can collect the information that matters most to you
  • Create accountability
    Take the guesswork out of knowing who is in charge of a particular contact and create ownership of responsibility by assigning CRM records to specific individuals or groups
  • Provide visibility
     Communication improves and collaboration is a breeze as managers and coworkers automatically remain aware of what is going on with important contacts
  • Increase safety
    Record centralization helps guard against scattered or lost information. Plus, StreetSmart automatically backs up your data for you
  • Anytime, anywhere access
    Because StreetSmart is web-based software all you need to use it is a Web browser and an Internet connection.
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CRM Features

At the core of StreetSmart's Web-based CRM is a customizable contact database that is used to capture, store, track and share crucial contact information. With StreetSmart's CRM you have a centralized system that prevents lost and scattered information. In addition, it safeguards your company by providing complete historical records of each contact. With automatic backups, and anytime anywhere access, StreetSmart's feature-rich CRM solution increases company productivity and allows your team to provide a superior service experience.

  • Secure 24/7 access from any location using only an Internet connection and a Web browser
  • Collect, store and show the information you want by creating custom fields and displays
  • Improve internal communications and provide your team with the ability to collaborate using StreetSmart's powerful sharing features
  • Increase management's visibility into day-to-day sales and support activities
  • Use smart emails to keep people aware of new work, progress and problems that may arise
  • Create internal accountability by assigning customer records to specific groups or individuals for handling. Instant notifications alert you when a contact lands on your plate
  • Powerful sorting and search mechanisms make it easy to edit or review customer accounts
  • StreetSmart's CRM system records every comment, every change, and every handoff to ensure a complete historical record is available.
  • Upcoming activity reports and convenient reminders keep you on top of your work and prevent things from falling through the cracks
  • Add your products and services into StreetSmart's CRM so that you can track business opportunities, opportunity status and projected sales numbers.
  • Create quotes that can be printed or emailed to customers using the online quote generator
  • Actions like "Call for Follow Up", "Mail Literature" or "Send Quote" keep the sales process moving forward
  • Understand your market better and focus your sales team by using Stages (e.g., "Cold Call") Industries (e.g., "Textiles"), and Geographical Regions (e.g."Southwest")
  • Use dashboards to gain an instant view of what your sales team is doing and which contacts they're interacting with.
  • Access to client related email, files, tasks and events all occur from one screen since CRM is fully integrated with StreetSmart's other online applications.
  • Records are fluid and move easily from rep to rep, or from one department to another to provide seamless customer transition
  • Change more then one record at a time - Multiple Records Overwrite allows you to rapidly transfer workload.
  • Use dashboards to gain an instant view of what your sales team is doing and which contacts they're interacting with.
  • Create records on the fly or use our simple import wizard to bring in any current client data
  • Instant reporting based on sales stage, industry, and client type
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StreetSmart's CRM

StreetSmart's Customer Relationship Management (CRM) will streamline and enhance interactions with your customers, starting from the beginning of prospecting and sales, and continuing through to support.

Welcome to Cloud Computing

All you need to run StreetSmart is an Internet connection and a web browser - There's never any expensive hardware or software to buy, install or maintain because StreetSmart handles all of that for you. So while you focus on your core competency, your small business, we make sure you have the latest technologies that enable your company to save thousands upon thousands of dollars.

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Your Data Is Safe with Us

StreetSmart has been operating in first tier data centers for over 10 years now and we know that speed, reliability, security, backups and data recovery are all essential to our customers. That's why StreetSmart offers you a Service Level agreement that guarantees a 99.99% uptime, daily backups, disaster recovery and a system that was designed from the ground up with security in mind.

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