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Gain Instant Customer Feedback with RapidEngage


TARZANA, Calif. (May 13, 2014) – Finding ways to engage with clients and prospects has been the Holy Grail for any business. To organizations looking to grow their clientele through their website, having a better insight of the customer’s opinion is priceless and imperative. After all, the ability for a small business to form a connection with their website visitors could make the difference between a customer and a window shopper. To tip the scales in the favor of small business, InfoStreet Inc. has partnered with RapidEngage to bring their web engagement tool to the SkyAppMarket, SkyDesktop’s cloud app marketplace, providing small businesses with an opportunity to better understand their prospects and customers. SkyDesktop is a cloud desktop where users can store, manage, and access all of their files and cloud apps in one location, and with one login. RapidEngage is an easy-to-use cloud app that helps companies increase engagement, conversions, sales, revenue, and page views by up to 25%.

“For years, small businesses have wished for a way to automatically engage with their website visitors,” said Daniel Marashlian, CTO of RapidEngage. “RapidEngage gives SkyDesktop users the ability to directly connect with visitors to their web site at just the right time. “

With RapidEngage, users can quickly and easily create layers that initiate interactions with website visitors and gain feedback that’s immediately accessible in real-time. Every engagement layer has a unique URL, which can additionally be used to collect feedback via social media forums. RapidEngage’s powerful reporting tools allow for in-depth data analysis to make sense of the feedback collected. In addition, all data is protected by the latest security standards, ensuring that feedback remains safe and businesses stay protected.

“Unless small businesses engage with their customers and prospects, they would be flying blindfolded and would not know how to improve or adjust their products to best match their clients’ needs” said Siamak Farah, CEO of InfoStreet. “This is why we’ve partnered with RapidEngage. This innovative app enables SkyDesktop users to get feedback on their website and their product, which can then be used to keep customers happy and build long-lasting and mutually beneficial relationships.”

RapidEngage is now available in the SkyAppMarket and offers SkyDesktop users a free trial. Extended versions with additional features are also available.

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