Tarzana, CA, September 22, 2016 - Today, most companies have a staggering 79% of their leads enter the sales pipeline, and never make it to becoming a valued client. Small businesses are especially affected by this, as failing to convert leads can be a severe setback to their overall success. This is due to the simple fact that small businesses do not readily have access to tools that can help evaluate and improve conversion numbers. In order to address this need, InfoStreet, Inc., is pleased to announce that the all-in-one CRM and marketing app, ConvergeHub has joined SkyAppMarket, SkyDesktop’s business app marketplace. SkyDesktop is a cloud desktop where users can store, manage, and access all their files and cloud apps in one location, with one login. With ConvergeHub, sales and marketing teams will be able to drive sales, manage leads, improve marketing ROI, build customer loyalty, and focus on converting leads to customers.
ConvergeHub combines robust customer relationship features with marketing automation to give small businesses what they need to solve common issues such as poor lead quality and a complex sales pipeline, while also aligning marketing and sales teams to work successfully together. Sales reps, managers, and other authorized personnel will be able to access the complete history of each contact in order to build pipelines, while maintaining a smooth communication channel. This allows every person interacting with clients to be on the same page.
“Small businesses have enough on their plate with managing every single aspect of their sales, marketing, and customer success processes,” said Manash Chaudhuri, CEO of Converge Enterprise, Inc. “Our goal, with the help of SkyDesktop, is to lighten that load through automation and to help businesses convert leads and create lasting relationships.”
ConvergeHub is rounded out with a variety of features that will allow your team to check in with leads, strengthen relationships, improve sales, and also create highly customized marketing campaigns for certain clients. ConvergeHub’s automated campaigns can be run across multiple channels, such as mail, email, mobile, and social. Not only will sales teams be able to successfully maintain relationships, they will also be able to automate and streamline typical day-to-day tasks on an ongoing basis, resulting in more time in discovering leads and closing deals.
“Small businesses face multiple challenges in each phase of their sales and marketing processes, and the ability to see the big picture with all the pieces in place is rather elusive,” said Siamak Farah, CEO of InfoStreet. “With SkyDesktop and ConvergeHub, we now have a solution that makes it easy to remain focused throughout the lifecycle of a customer.”
ConvergeHub is now available in the SkyAppMarket and will offer SkyDesktop users a 30-day free trial. Extended versions, with additional features and room for more users, are also available.