TARZANA, Calif. (5/19/2015) – In today’s world, it pays to operate in “real-time”. But when it comes to service and repair businesses, customers expect service technicians to not only be quick when responding to an emergency, but also to be prepared. Whether it’s a pipe that burst, a rodent infestation, or faulty cable wiring, having the right tools and information on hand is critical. In order to offer a solution that strengthens communication between the office and technicians, InfoStreet, Inc., is pleased to announce that MobiJobi’s mobile workforce management app will be joining the SkyAppMarket, SkyDesktop’s cloud app marketplace. SkyDesktop is a cloud desktop where users can store, manage, and access all of their files and cloud apps in one location, and with one login. MobiJobi allows businesses to plan, schedule, and monitor their mobile personnel while keeping everyone up-to-date on last minute changes and cancellations.
Whether out in the field or back at the office, with MobiJobi, service technicians will have a reliable workforce management app designed to help guide them through every call they make during the day. Managers will appreciate the ability to plan out a team member’s route and appointments throughout the day in order to optimize time spent in the field and increase customer satisfaction by being able to solve problems immediately.
“Customers don’t want to choose between lightning-speed service and precision in solving issues. They want both.” said Siamak Farah, CEO of InfoStreet. “Now, with SkyDesktop and MobiJobi, efficient routing will place techs at the customer site quickly and enable them to instantly react to new situations by providing strengthened communication with the home office. The result is happy customers and long-term relationships.”
MobiJobi is coming soon to the SkyAppMarket. Extended versions, with additional features and room for more employees, will also be available.