Customer Portal Platforms for ISPs and Utilities

Secure, scalable customer infrastructure built for long-term reliability.

InfoStreet designs and maintains mission-critical customer portal systems for essential service providers. Our platforms support
high-volume customer environments where uptime, security, and continuity matter.

Trusted by service providers for over 25 years, including Hughesnet.

Our team has a proven track record of providing customer-focused platforms with strong customer portal capabilities.

Solutions for all no matter the size

Whether you handle millions or just a few users, our current solutions are robust, designed to scale without sacrificing performance. In addition, we also offer a trio of out-of-the-box platforms, SkyOne®, SkyAppMarket®, and SkyLogin® a trio of connected platforms that allow businesses to try, buy, and easily manage apps like Google Workspace, Norton, Office 365, etc. Save money, boost team cohesion, work anywhere at any time, and keep your work organized in one place, easily accessible with a single login.

About Our Tech

Uncompromising Reliability

We focus on agile development and delivery while leveraging automated testing and deployment to provide fast, smooth, and dependable application updates. Additionally, each platform comes with mission-critical reliability and a monthly uptime commitment of 99.99%, ensuring exceptional performance.

Seamless Engineering

We meticulously engineer our apps from the ground up, including connecting third party apps via API to building custom usage meters or secure connections to customer data to show the latest billing or usage trends within your custom app.

Best-in-Class Security

Our comprehensive defense-in-depth security strategy protects your data at every level. It combines advanced network protections, intelligent threat filtering, and strong encryption with secure key management to ensure your information stays safe and secure.

Transform how you connect with and manage customers

On the Go Access

Let customers manage their service from home or on the go with a custom mobile app. Simplified account creation steps make it easy to onboard new customers.

Expand Sales Funnels

Build out the perfect shopfront for customers to shop available plans, add optional services, or order new equipment directly from their app.

Simplify Billing

Increase on-time payments and reduce churn by putting convenient, automated billing options, simplified and personalized billing summaries at their fingertips.

Instant Usage Reports

Provide customers a suite of intuitive tools for tracking and managing their data usage during billing periods and even offering purchasing of additional data when needed.

Improve Communication

Stay in touch with customers through various channels such as mobile-focused push notifications to custom emails and in-app announcements and alerts.

Custom Support Tools

Improve resolution rates and customer satisfaction with a variety of support-focused tools like AI-powered chat, self-service diagnostic checks and real-time views of system health.

Start a Conversation

If you’re evaluating options for creating, modernizing or supporting a customer portal platform, we’d welcome a conversation.

Email Us

sales@infostreet.com

Call Us

+1 (818) 776-8080