Customer Portal Platforms for ISPs and Utilities
Secure, scalable customer infrastructure built for long-term reliability.
InfoStreet designs and maintains mission-critical customer portal systems for essential service providers. Our platforms support high-volume customer environments where uptime, security, and continuity matter.
Trusted by service providers for over 25 years, including Hughesnet.
Our team has a proven track record of providing customer-focused platforms with strong customer portal capabilities.
Solutions for All, No Matter the Size
Whether you handle millions or just a few users, our current solutions are robust, designed to scale without sacrificing performance. In addition, we also offer a trio of out-of-the-box platforms, SkyOne®, SkyAppMarket®, and SkyLogin® — a trio of connected platforms that allow businesses to try, buy, and easily manage apps like Google Workspace, Norton, Office 365, etc. Save money, boost team cohesion, work anywhere at any time, and keep your work organized in one place, easily accessible with a single login.
About Our Tech
The foundation of everything we build
Uncompromising Reliability
We focus on agile development and delivery while leveraging automated testing and deployment to provide fast, smooth, and dependable application updates. Each platform comes with a monthly uptime commitment of 99.99%.
Seamless Engineering
We meticulously engineer our apps from the ground up, including connecting third-party apps via API, building custom usage meters, and secure connections to customer data for billing and usage trends.
Best-in-Class Security
Our comprehensive defense-in-depth security strategy protects your data at every level, combining advanced network protections, intelligent threat filtering, and strong encryption with secure key management.
Transform how you connect with and manage customers
A complete suite of tools to deliver exceptional customer experiences
On the Go Access
Let customers manage their service from home or on the go with a custom mobile app. Simplified account creation steps make it easy to onboard new customers.
Expand Sales Funnels
Build out the perfect shopfront for customers to shop available plans, add optional services, or order new equipment directly from their app.
Simplify Billing
Increase on-time payments and reduce churn by putting convenient, automated billing options, simplified and personalized billing summaries at their fingertips.
Instant Usage Reports
Provide customers a suite of intuitive tools for tracking and managing their data usage during billing periods and even offering purchasing of additional data when needed.
Improve Communication
Stay in touch with customers through various channels such as mobile-focused push notifications to custom emails and in-app announcements and alerts.
Custom Support Tools
Improve resolution rates and customer satisfaction with a variety of support-focused tools like AI-powered chat, self-service diagnostic checks and real-time views of system health.
Start a Conversation
If you're evaluating options for creating, modernizing, or supporting a customer portal platform, we'd welcome a conversation.
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